General Enquiries
Email: contact.centre@rugby.gov.uk
Telephone: (01788) 533533
Address: Town Hall, Evreux Way, Rugby, CV21 2RR
Emergency Contact (Out of Hours)
Telephone: (01788) 533533 (follow the recorded instructions)
Key contacts for tenants
Key contacts for tenants
Community Support – Community Warden
Telephone: 0800 096 8800 (available 8am–10pm, seven days a week)
Repairs and Maintenance
For all repair requests:
Telephone: (01788) 533888 (available 9am–4pm)
Press 2 for gas and electrical repairs
Press 1 for all other repairs
Email (gas and electrical repairs):
repairs@rugby.gov.uk
Email (all other repairs):
prs.repairs@rugby.gov.uk
Tenant Feedback and Engagement
Email: rbc.tenants@rugby.gov.uk
Rent Advice Clinics
Rent advice clinics are drop-in sessions for council tenants to discuss rent enquiries with an income officer.
Every Tuesday and Thursday, 10am - 4pm. Town Hall, Evreux Way, Rugby
No appointment necessary.
Speak to Your Housing Officer
Discuss property, tenancy, or neighbourhood concerns with a housing officer during drop-in sessions.
Every Wednesday, 10am - 4pm. Town Hall, Evreux Way, Rugby
No appointment necessary