Town Hall reception refurb to create improved facilities for residents, community organisations and businesses

A refurbishment of the council’s Town Hall reception area is to transform the space, creating a Business and Community Hub for resident and business support as well as providing a more welcoming environment for visitors to the Town Hall. 
04 November 2024
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Funded by the UK Government, the Business and Community Hub will offer support to those seeking access to employment and skills opportunities as well as helping entrepreneurs and new business start-ups through their early stages of development and growth. It will offer a combination of services including advice, training, coaching and mentorship. 

The plans also include improvements to the Town Hall reception entrance doorway, changes to interview rooms making them accessible to all, and creating more room for customer and staff interactions through better use of space. There will be a new waiting area along with private spaces for discussions with council staff. 

With work starting on 8 November the five-week refurbishment programme will see temporary reception facilities put in place, with services made available to residents through an internal telephone. Face-to-face appointments will also be available where needed. 

Cllr Louise Robinson, Rugby Borough Council portfolio holder for growth, investment, digital and communications, said: “"This dedicated Business and Community Hub is a first for Rugby Borough and will be a 'one-stop shop' for practical support and advice for businesses in Rugby and the villages. This includes supporting businesses to ensure they have the right skills mix in their workforce".

"We know there are businesses around Rugby offering skilled jobs, and jobs with training, that are struggling to recruit. The Hub will help bring those opportunities to the attention of residents who wish to acquire new skills and develop."

“We will continue to provide essential services to our visitors through the refurbishment works and thank our residents for their patience while we transform their reception area.”

Cllr Isabelle McKenzie, Liberal Democrat spokesperson for growth, investment, digital and communications, said: “"A one-stop shop for businesses - whether established or not yet created - in the town hall is a game changer.

"It will make it so much easier for our businesses to know what support is on offer and how to access it.

"When talking to business owners, many didn't know about the great support available, so this is a much needed initiative." 

The refurbished reception area is due to reopen to visitors in the New Year.